RainCare is a comprehensive support program that extends the complimentary coverage for Rain Recording computers. Including world class phone support, online research & support resources, our quick response email network, and 3rd party integrated support, RainCare Extended Support covers your system for 3 years.
Purchase RainCare at the same time as your Element, Event or LiveBook and save $80.
Rain systems come with 30 days free phone support a 1 year service warranty for Rain certified parts and labor. Purchasing RainCare will extend your coverage to a full year of phone support and 3 years service for your Element or LiveBook computer from the date of purchase.
Send your sick computer back to us and we promise it will be touched by the same hands that built it in the first place. We designed it, we built it, we know how to fix it better than anyone. This also garauntees that only Rain certified parts will ever be installed in your computer. If you have to send it back, we'll have it working as good as the day it was born and we'll ship it right back to your doorstep.
Please visit the Rain Recording Support Page for details of the full warranty.
- Hardware Service: Extends complimentary coverage to 3 years
- Integration, technical and support services: Extends complimentary phone support to 3 year
- Integration, technical and support services: Extends complimentary email support to 3 years
- Call-tag return to factory for repair or installation service: Extends complimentary service with shipping to 60 days
